intern - customer service
Are you curious and want experience working with customer service in one of Sweden's fastest growing companies in furniture and home furnishings online? Are you passionate about customer service and helping people? Do you love furniture and home furnishings? Then you might be Sleepo'snew customer service intern and should apply today!
Trainee - Customer Service
Are you curious and want experience working with customer service in one of Sweden's fastest growing companies in furniture and home furnishings online? Are you passionate about customer service and helping people? Do you love furniture and home furnishings? Then you might be Sleepo'snew customer service intern and should apply today!
About the internship
As an intern in our customer service team at Sleepo, you work daily to answer customer questions via phone, email and chat. You help customers with product questions and questions about customers' orders and where you always strive to give that little extra for the best possible service. In addition to answering customer questions, you get to try working with sales by phone, email and having customer meetings in our showroom.
We are looking for you who
Are studying and looking for an internship in customer service and are curious about working at a company that is growing and thinks that the customer experience is always at the centre. You express yourself well in speech and writing and are comfortable using the telephone as a working tool. You should also enjoy customer meetings as we have a showroom where we meet our customers. As we are expanding in Norway and Finland, one of the requirements is that you must be able to write and speak fluent English. In addition to this, we will teach you and give you good and useful experience in an interesting e-commerce world!
To fit in with us, we are looking for you who
Are passionate about service and thrive in a role where there are many social contacts. You are mature, confident and love to help others. Of course, you are punctual and reliable and take great responsibility for your tasks, ensuring that they are completed on time and in a satisfactory manner. Furthermore, the role involves varied tasks in a fast-paced environment, which requires you to be flexible and accurate so that information does not fall through the cracks. Finally, you will work closely with great colleagues in our customer service team and with me, the Head of Customer Experience, as your supervisor.
What we offer
We offer you an internship in a passionate and growing company with modern offices in the centre of Stockholm. The workplace is very familiar with a flat organisation with high ceilings.
Are you our new intern? Then you should apply by emailing your CV and cover letter to jobb@sleepo.seand we will contact you immediately.
Workplace & culture
At Sleepo, our culture is based on unpretentiousness, curiosity and forward thinking. Everyone is equally important to us and we strive to grow as a team. To achieve this, our employees are given the opportunity to shape their own role and work situation.
In addition to having fun together during working hours, we make sure to get out on joint activities and thus grow together. We are proud of our company culture and strive to make it even better!
Contact us
Telephone number
08-20 87 70
Posters
jobb@sleepo.se
About Sleepo
Sleepo is one of Sweden's leading online retailers of furniture and home furnishings. We offer our customers a first-class shopping experience with a competitive customer offer and a well-selected range. The company has grown rapidly and today offers over 14,000 products spread over 80 Brands combined with the company's own range. Today, Sleepo has about 70 different product categories in furniture and home furnishings, and the range is constantly growing.